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“All who wander are not lost.”


Heartlinks Team


Diana Cuddeback


Heartlinks Director

Diana Cuddeback, LCSW is the Founding Director of Heartlinks Grief Center in Belleville, Illinois.  Since her first Children’s Grief Group in 1991, Diana has provided children, families, and individuals innovative grief programming. Heartlinks serves individuals of all ages before and after a loss due to death. Diana and the Heartlinks team, provide individual and family counseling, grief support groups, as well as portable grief outreach programs and grief education. Diana’s mission is to create a meaningful community of support for grieving people filled with learning, activity, fun and connection.


Lori Landoll


Heartlinks Clinician

Lori comes to us with a wide variety of experiences beginning with an undergraduate degree in music therapy and a master’s degree in Social Work.  Lori embarked her professional career working with adolescents and young adults who had experienced extreme trauma.  Since then, she has branched out by providing counseling and teaching music to younger children and giving presentations on mental health topics to adults.  She is delighted to be interacting with people across the age spectrum and using all her past experiences to help her grow in this new adventure!


Jenny Ingebrigtson


Heartlinks Clinician

Hello! I am a licensed Social Worker with a varied background, including hospice. I have always been a helper and being in a helping profession was a natural journey for me. My husband is a Nurse Practitioner and we have a 19 year old son and two dogs. I lived in this area twenty years ago and have recently moved back. I am a landlocked mermaid and love the beach, but I will settle for a pool. I am thrilled to be part of this Team! 


Jodi Flesner

Ph.D., LPC

Heartlinks Clinician &

Program Coordinator

Jodi serves as Counselor and Program Coordinator and has eight years of experience as well as a personal connection to grief that fires her understanding and service.


Melissa Nicewaner

Chaos Coordinator

Heartlinks Business &

Communications Supervisor

Melissa does almost everything except for counseling at Heartlinks.  She is often the one who answers the phones and helps new clients get scheduled.  Melissa also runs social media and manages the office.  Her favorite thing about Heartlinks is the support it provides to the community.  She lost her father suddenly in 2015 and best friend died by suicide in 2016, so grief is close to her heart.